The beauty of technology is that if you are next door or miles away, we have the ability to remote into your computer system and fix the issues that may be plaguing your computer from our offices. 

Programs such as LogMeIn allow us, with your permission, to access your computer as long as it is maintaining an internet connection.  Issues can be resolved during the down times that you are not using your computer like while you are sleeping and when you wake up, everything will be good as new.